• CRM Specialist at Recharge

CRM Specialist at Recharge

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Recharge is The leading one-stop-shop for all branded payment needs. They make online recharge of branded payments possible wherever you need it in the world — whether you or someone you love needs credit for calling, gaming, entertainment or money. Branded payments made fast, safe and simple.This has been their proud purpose since day one, and we’re more passionate than ever about making millions of lives a little easier every day.

They are on a once-in-a-lifetime adventure to become the best and brightest in prepaid branded payments.

Ready to join?

Call Esther +31 6 15 95 88 24

About the role

We’re looking for a talented Senior CRM Marketeer to join their Customer Lifecycle Management (CLM). Together you execute the complete customer contact strategy across email, push notification and onsite personalization. Next to RECHARGE.com, you also manage their local heroes’ brands like beltegoed.nl, guthaben.de and recharge.fr. You will target various customer segments around the world, for different labels and product categories. You will have an active role in shaping the email and push message strategy.

Are you someone that loves to make a difference through creating the best CRM campaigns in the industry? Do you easily turn insights into actions? Do you have the creativity to come up with smart (retention) campaigns focused on specific customer segments and lifecycle stages? Does your commercial drive push you to consistently improve KPI’s like open rates, CTR’s, conversions and revenue?

Your new team

Your new team will consist of hungry young professionals that are ready to make an impact on the business including a CLM Lead, 2 CRM Specialists, 1 Product Owner (Marketing Automation), 1 Data Marketing Engineer and 1 Insight and Activation Manager.

Your Responsibilities

  • Deliver a personalization plan for email and push marketing that combines scale with relevancy
  • Create and execute our CLM campaign calendar that ensures local relevance for customers
  • Ensure we have the best deliverability scores in the industry
  • Actively search for new opportunities to improve our data driven journeys
  • Extend and optimize our automated multi-channel customer lifecycle program
  • Report & monitor channel performance on agreed KPI’s
  • Build and execute a clear A/B test plan

What you have

Do you have the customer first mindset and love to work in a fast paced scale-up environment? With the mentality to get ‘it’ done. Furthermore, you have the right experience with email, app marketing and marketing automation that will help us step our game up. Communication and stakeholder management comes natural to you, as you love to collaborate with multiple departments.



Do you feel the spark?

Call Esther +31 6 15 95 88 24

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